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Manager, E2E, Quality Engineering

Sandeep
Singh

Quality Engineering leader with 16+ years of experience in digital QA, end-to-end testing, and AI-driven automation. Currently driving quality strategy at Western Union, Pune.

Quality Engineering E2E Testing Test Automation AI Explorer Leadership Financial Services
SS
Sandeep Singh
16+
Years
5+
Companies
625
Followers

Building Quality at Scale

Testing strategist who turns complexity into reliable software.

Hi, I'm Sandeep Singh — a Manager of End-to-End Testing with over 16 years of experience in software testing and quality assurance, primarily in the financial services sector.

In my current role at Western Union, I lead and manage a team of testers, develop and implement testing strategies, and ensure the quality of software products that serve millions of customers globally.

I'm passionate about the intersection of AI and Quality Engineering — exploring how automation, machine learning, and intelligent test frameworks can elevate software reliability. I believe quality is not just a phase; it's a culture.

Outside work, I follow football and cricket, read on technology and finance, and enjoy sharing knowledge through mentoring and community engagement.

Quality Engineering Leadership
Leading cross-functional QE teams, defining testing strategies, and driving delivery excellence across agile programs.
AI & Automation Explorer
Integrating AI-powered tools and automation frameworks like Playwright and Selenium into modern QE pipelines.
Fintech Domain Specialist
Deep domain expertise in financial services — payments, digital banking, and compliance-driven QA processes.
Based in Pune, India
Working with global teams across time zones from Pune, Maharashtra.

16 Years of Impact

From Quality Assurance to Quality Engineering - a career built on crafting quality.

2018 – Present
Western Union

Manager, E2E, Quality Engineering

Leading the end-to-end quality engineering function for digital financial products. Responsible for test strategy, team leadership, automation frameworks, and delivery governance in a global fintech environment. Champion of AI-driven testing approaches and a culture of continuous quality improvement.

E2E Testing Test Strategy Team Leadership Agile/Scrum API Testing Automation Financial Services
Sep 2014 – Feb 2018
Capgemini

Senior Consultant

Delivered quality engineering consulting for enterprise clients, leading test planning, execution, and automation initiatives. Worked across web, mobile, and API testing domains with cross-functional delivery teams.

Consulting Web Testing Mobile Testing QA Strategy
Feb 2013 – Sep 2014
Cognizant

Associate — Quality Assurance

Performed manual and automated testing for enterprise applications, contributing to test case design, defect management, and release validation cycles.

Manual Testing Test Automation Defect Management
Nov 2011 – Jan 2013
ITC Infotech

Test Engineer

Contributed to software testing projects covering functional, regression, and system testing for enterprise clients.

Functional Testing Regression Testing System Testing
Sep 2008 – Oct 2011
Infosys

Test Engineer

Started the quality engineering journey at Infosys, Bhubaneswar — building foundational expertise in test planning, execution, and defect tracking across multiple project teams.

Test Planning Test Execution Defect Tracking SDLC

Skills & Toolbox

A breadth of technical and leadership capabilities built over 16 years.

Test Automation
Playwright Selenium Cypress JavaScript TypeScript RestAssured
Testing Types
E2E Testing API Testing Functional QA Regression Mobile Testing Performance
Leadership & Process
Team Management Agile / Scrum SAFe Framework Test Strategy QA Governance Stakeholder Mgmt
Tools & Platforms
JIRA Azure DevOps Postman Git / GitHub VS Code Jenkins / CI
AI & Emerging Tech
AI-assisted Testing Prompt Engineering ML in QA Generative AI
Domain Knowledge
Financial Services Payments / Fintech Digital Banking Compliance QA Mainframe

Certifications & Learning

ISTQB Foundation Level
International Software Testing Qualifications Board
AI & Machine Learning — Explorer
Continuous self-learning & applied AI in QA
Playwright Test Automation
Microsoft / Community — Advanced Framework Skills
Agile & Scrum Practitioner
Enterprise Agile delivery across multiple programs
Certified SAFe® 5 Practitioner
SAFe by Scaled Agile, Inc.
Manager Excellence Program
Pearson Professional Programs

Open to conversations,
collaborations & opportunities.

Whether you're looking to discuss quality engineering, AI in testing, or just want to say hello — I'm always happy to connect.